DURA2 Technical guarantee Sheet
Guarantee conditions are ONLY valid when your purchase is registered!
Please fill in the registration form within 30 days of purchase to activate this guarantee.
Product
DURA²®,
patented process,
registered marque
Country of manufacture
Belgium
Guarantee period
Up to 20 years
Guarantee region
Europe & UK
Timber species
Pinus sylvestris, dried & Spruce*, dried: 20 years**
Place of infestation
Sapwood section
Penetration
Maximum full sapwood
Any made changes
Any changes made to the wood will invalidate the
guarantee
Exclusions from guarantee
1. Damage not relating to the sapwood
2. Damage not due to rotting
3. Damage such as swelling, shrinking or cracking (natural evolution of wood)
4. Damage that is due to mould
5. Damage due to extreme weather conditions
6. Damage due to physical force
7. For posts/rails that have been relocated after their original
placement.
* if spruce is used, it can only be used above ground
**The guarantee implies a gradual refund or exchangeof the wood with complaint, depending on the production date (identifiable on the unique DURA² label). No consequential costs are entertained. This guarantee is a contract with the producers and not the supplier, any claims will be dealt with by the producer.
The guarantee is only valid for DURA²wood fitted with the original DURA²logo at the original place of attachment and after registration.
The full version of guarantee conditions is available on request or in case of any concerns regarding this guarantee, please contact your distributor.
